Help centre

Workplaces: your saved clinics and hospitals

The Workplaces page holds the organisations you work with. Save contact details once, then select the workplace when adding shifts and creating invoices.

What a workplace record is

A workplace is any clinic, hospital, pharmacy, dental surgery, aged care facility, or allied health service where you do locum work. Sessional lets you keep a saved list of them so you can reuse their details. Each record holds the organisation name, its type, an address, a primary contact, the workplace ABN, and notes for your own reference.

The point is to enter each workplace once. Selecting a saved workplace links your shift or invoice to that record. Check that you have selected the right site and billing contact before sending anything.

Adding a workplace

Open Workplaces and use Add a new workplace. The lookup is labelled Look up by name, ABN or postcode. When the lookup returns an ABR match, selecting it fills the returned name, ABN and location fields. Postcode results can fill an address without setting the workplace name. You can also enter details manually. Check the type, full street address and contact before choosing Add workplace.

The fields are:

  • Workplace name (required): the workplace name, for example “Riverside Medical Centre” or “Western Sydney Local Health District”.
  • Type: choose the matching category, such as GP clinic, Hospital, Pharmacy, Allied health or Agency.
  • ABN (optional): the workplace’s Australian Business Number for your saved record. Check it with the workplace or at abr.business.gov.au.
  • Address: the workplace location for your records. Check the street address separately from an ABR match.
  • Contact name and email (optional): the workplace manager or roster coordinator you deal with. Invoice sending uses this email as the recipient.
  • Notes (optional): private to you, for things like the clinical software they run, parking, or payment terms.

The form requires a workplace name and starts with a default type. Choose the correct type and add optional details when you have them.

How saved workplaces auto-fill your admin

A saved workplace does real work for you across the platform:

  • Bookings: select the saved workplace when adding a shift to link that shift to the record.
  • Invoices: the PDF uses the workplace name and any saved contact name and email in its “To” block. Sending uses the saved contact email.
  • Earnings: you can see how much you have billed each workplace, since every shift and invoice is tied back to the record.

The Workplaces page also surfaces useful tiles at a glance: your total number of workplaces, shifts this month, invoices outstanding, and the date of your most recent recorded shift up to today.

State and rural classification

Workplace records can carry an Australian state and a Modified Monash Model (MMM) postcode estimate from 1 to 7 when the lookup returns a category. A postcode can span several categories, so check the workplace address before relying on that estimate. Use the MMM postcode pages to review available MMM 2023 postcode estimates, and read the rural incentives guide for questions to ask before a placement.

Some rural health workforce programs, including the Workforce Incentive Program Doctor Stream and the HELP Debt Reduction for Rural Health Practitioners, refer to the Modified Monash Model. Each program sets its own categories, MMM edition and conditions, so check the program page before you rely on a classification.

Editing and deleting

Click Edit on any workplace to open a slide-out panel and change the name, type, address, contact, or notes. Save the form to update the workplace record. Issued or sent invoices with a stored PDF use that retained original. The live workplace record can still change, so review invoice details and the saved recipient before sending or resending.

You can also Delete a workplace, but only if it has no shifts and no invoices attached. If a workplace has linked shifts or invoices, Sessional blocks the delete and tells you how many shifts and invoices are linked. This protects your records: a workplace tied to real billing cannot be quietly removed. If you want to retire a workplace you still have history with, mark it in the notes field rather than deleting it.

Frequently asked questions

Is there a limit on how many workplaces I can save?
No. You can save as many workplaces as you need on any plan. There is no cap on the number of organisation records.
Why can I not delete a workplace?
A workplace can only be deleted when it has no shifts and no invoices attached. If it has linked shifts or invoices, the delete is blocked to keep your billing records intact, and Sessional shows how many shifts and invoices are linked. Use the notes field to mark it inactive instead.
Do I have to enter the workplace ABN?
No, the ABN is optional. It helps identify the workplace and is convenient for your records, but it is the workplace’s number, not yours. Your own ABN is a separate field on your profile.
Does editing a workplace change my old invoices?
An issued or sent invoice with a stored PDF uses that retained original. Editing a workplace changes its live record, including the contact email used for sending. Review the invoice and recipient before resending.
Will my workplaces sync to Xero?
On the Pro tier with Xero connected, the sync matches or creates Xero contacts for your saved workplaces. Review the contact mapping when syncing invoices. See the Xero integration guide for the full picture.

Keep every workplace in one place

Save the clinics, hospitals, and pharmacies you locum at, then select the right workplace when recording shifts and sending invoices.