Your notifications inbox

Your notifications inbox is a running feed of operational events that need a decision from you. A workplace pressing a button on a signed invoice link, a dispute being raised, or a workplace sending a booking message are the kinds of things that should never quietly disappear into a busy email account. The inbox catches them so they are waiting for you the next time you open Sessional Australia.

You will find it at Notifications in the dashboard sidebar, and under More in mobile navigation. The events Sessional surfaces here today are:

• Payment claimed: a workplace marked one of your invoices as paid from its signed link, which is a signal to check your bank and then confirm or dismiss the claim.
• Invoice disputed: a workplace raised a dispute on an invoice, which excludes that invoice from automated chasers while its status is Disputed.
• Booking disputed: a workplace disputed a shift, for example saying they did not book you for that date.
• New message and Milestone: a reply on a booking conversation, or a one-off marker such as your first shift or first paid invoice.
• Invoice: an invoice email that could not be delivered to the workplace’s address, so you can check the billing email and send it again.
• Update: a receipt or bill you sent in that is ready to check, or a reminder about receipts still waiting in your queue.
• Conversation resolved: the Sessional team marked one of your support conversations resolved. Reply to the email to reopen it.

Each item shows a label, a headline, optional supporting text and the time it arrived in Sydney time. Read the event details before deciding what action to take.

The notifications inbox and your email preferences are two different channels, and this is deliberate. Your notification preferences decide which emails Sessional sends to your address. The inbox is the in-app channel, and it is always on.

That means even if you have switched off every optional email, an event like a workplace disputing your invoice still appears in the inbox when you next sign in. Email can be delayed, filtered by a hospital mail server, or muted by you on a quiet week. The inbox does not depend on any of that, so the events that affect your money are never silenced by an email toggle.

The inbox is also not a messaging thread. It is a feed of events, not a conversation. If you need to reply to a workplace, that happens in booking messaging, and a new message there will drop a pointer into your inbox so you know to go and read it.

Open Notifications to see the most recent 200 events, newest first. Unread items have a coloured left border, background and dot. A row with a destination link opens the related record:

• A payment claimed item opens your invoices, where you check your bank and then confirm or dismiss the claim.
• An invoice disputed item opens the invoice so you can read the workplace’s reason and respond.
• A booking disputed item opens your shifts.

A paid claim is a flag from the workplace, not an automatic change to your books. The workplace claim does not change the invoice status to Paid. You confirm it once the money has actually landed. The same separation applies to disputes: the inbox tells you one exists, and you decide what to do next.

When the displayed list has unread items, the page header shows a Mark all as read button that clears your unread state in one action. There is no per-row read toggle: the design assumes you click through to the invoice or shift, deal with it, then come back and mark the list read. Marking everything read is recorded in your account’s activity log so there is a trail of when you cleared the feed.

Your unread count also surfaces on the dashboard home. When you have one or more unread items, a link appears in the Needs your attention panel showing how many are waiting and linking straight to the inbox. That panel includes other signals, including pending paid claims, open disputes, and any shifts you have flagged as paid short or not yet paid through pay flagging.

Every notification is tied to your account and is removed automatically if you ever delete your account. The text of each item is cleaned before it is stored: HTML tags and selected control characters are removed. Notification destinations are checked for a site-relative path before storage.

The inbox shows your most recent 200 events. Use the list to review paid claims, disputes and booking messages. If you need a record of a workplace action older than that, or you are assembling your full history, use data export. The account export includes stored notifications beyond the 200 displayed on this page.

Notifications are a convenience layer, not a financial or legal record in their own right. The underlying invoice, dispute, and shift records are the source of truth, and Sessional does not verify a workplace’s claims or provide tax or financial advice. Always confirm a payment against your bank before you treat an invoice as settled.