Help centre

Booking schedules: get the terms confirmed in writing

Bundle the shifts you have agreed with one workplace into a single schedule, send a PDF plus a no-account link the workplace can acknowledge, and withdraw that link if you ever send it to the wrong address.

What a booking schedule is

A booking schedule is a written confirmation of one or more bookings you have agreed with a single workplace: the dates, times, agreed rate, payment terms, and cancellation terms for each shift, gathered into one document. It is the record you send before the work happens, so both sides are clear on what was agreed. It is not an invoice. Money only moves later, when you raise the invoice after the shift through invoicing.

When you create a schedule, Sessional snapshots the booking detail at that moment, so the document is a fixed record even if a shift is later edited or cancelled. Each schedule carries its own reference (in the form BKS-XXXXXXXXXX) so you and the workplace can refer to it cleanly.

How to build and send one

You build a schedule from your sessions list. Tick the shifts you want to include, all from the same organisation, then choose one of two actions:

  • Download schedule: generates the PDF and downloads it, so you can send it yourself or keep it on file. This still creates the schedule record on your side.
  • Send schedule to practice: emails the workplace the PDF plus a secure link to acknowledge the bookings. Sessional sends it to the workplace’s contact email, or prompts you for an address if none is on file.

The shifts must all belong to one organisation, because a schedule is a confirmation to a single workplace. If you work for several workplaces in the same week, send each one its own schedule.

Note

The terms on each line come from the shift itself: the rate, the payment-terms days, and the cancellation terms (falling back to your profile default cancellation terms when a shift does not set its own). Set those correctly on the shift before you send, so the schedule reads the way you intend.

What the workplace sees

The email carries the PDF and a secure link to a Sessional-hosted page at /w/bc/<token>. There is no sign-up and no account to create. The workplace opens the link and sees the schedule laid out: who it is from, the reference, each booking with its date, time, rate, payment terms, and cancellation terms. The page is read-only and marked no-index, so it never shows up in a search engine even if the link is forwarded.

From the page the workplace can acknowledge the schedule, which gives you a timestamped record that they saw and accepted the detail. The agreement itself is between you and the workplace; Sessional provides the platform and does not guarantee the arrangement. The link expires 30 days after the email is sent, the same as invoice and booking links.

Tracking and withdrawing a sent schedule

Every schedule you send appears in the Sent booking schedules panel at the bottom of your sessions list. Each row shows the workplace, the reference, the date you sent it, and a status: Sent while it is outstanding, Acknowledged once the workplace confirms, or Withdrawn if you have pulled the link.

If you sent a schedule to the wrong email, or a contact has left the workplace, use Withdraw linkon that row. Anyone opening the old URL then sees a “this link was withdrawn” page instead of the schedule, and the acknowledge action stops working. Changed your mind, or sent it to the right place after all? Restore link brings it back. Withdrawing affects only that one schedule link, never your other links or your account.

Tip

The full schedule is also in the PDF attached to the email, so withdrawing the link does not strip a workplace of the detail they already received. The link is a convenience layer for acknowledgement, not the only copy of the agreement.

How it differs from invoice and booking links

Sessional sends three kinds of no-account workplace link, each scoped to one thing:

  • Invoice link (/w/inv): after a shift, so the workplace can view the invoice, mark paid, or dispute it.
  • Booking link (/w/bkg): a single confirmed booking the workplace can acknowledge or dispute.
  • Booking schedule (/w/bc): one or more bookings and their terms, gathered into a schedule the workplace acknowledges in one go.

All three are signed, expire after 30 days, and reveal nothing else about your account. See workplace access links for how the signing and revocation work under the hood.

Frequently asked questions

Is a booking schedule the same as an invoice?
No. A booking schedule confirms the terms of bookings before the work happens; it carries no payment action. You raise the invoice separately after the shift, and that invoice email carries its own link with the Mark paid action.
Can I put bookings from different workplaces on one schedule?
No. A schedule is a confirmation to a single organisation, so all the shifts you select must belong to the same workplace. Send each workplace its own schedule.
Does the workplace need a Sessional account to acknowledge a schedule?
No. They click straight through from the email to a read-only page. There is no sign-up or password. The signed link grants access, and the only action is to acknowledge the schedule.
I sent a schedule to the wrong email. What do I do?
Open the Sent booking schedules panel on your sessions list and choose Withdraw link on that row. Anyone opening the old URL then sees a withdrawal notice instead of the schedule. You can Restore the link later if you need to.
How long does a booking-schedule link last?
Thirty days from when the email is sent, the same as invoice and booking links. After that the recipient sees an expired page and can ask you for a fresh copy.

Related help

Confirm every booking in writing

Bundle your agreed shifts into a schedule the workplace can acknowledge with one click, and keep control of the link. Start free with Sessional Australia.