Help centre

Pay-flagging for bank and agency shifts

Compare eligible agency and PAYG shifts with your payslips, then record whether each was paid correctly, paid short or not paid yet.

What pay-flagging is for

If you pick up work through a public-hospital bank, a casual nursing pool or several agencies, you may need to compare records from different payroll systems. Keep the shift date, workplace and agreed amount beside the relevant payslip line. Check that you are comparing the same work and the same type of amount before recording a gap.

Pay-flagging keeps the marks you enter against your recorded shifts. You check the payslip and choose the result; Sessional stores those marks together across workplaces. For work you invoice yourself, use the separate invoice workflow to review payment.

How to flag a shift

Open the Shifts page. In the list, the pay-check control appears for agency or PAYG shifts in Delivered or Paid status when a shift total can be calculated. A shift must have ended before a new mark can be saved. The default is Not checked. Choose one of three marks:

  • Paid correctly: the payslip matched what you expected for the shift. One click, done.
  • Paid short: the payslip came in below expectation. This opens a small form where you enter the amount you were actually paid (in AUD) and an optional note, for example "Saturday penalty loading missing". As you type, Sessional shows the live gap, so you can see exactly how much you are short by before you save.
  • Not paid yet: you worked the shift but have not received the payment. One click.

Once a shift is marked, the pill shows its status, and for a short-paid shift it also shows the amount received and the shortfall. The Reset button returns the pay-check to Not checked. Use Reset before choosing a different mark when the payment position changes. This updates your working record; it does not ask the workplace to approve the entry.

The advisory amount and the sanity ceiling

The Paid short form compares the amount received with the shift total calculated from your saved inputs. It does not calculate an award entitlement. Check the agreed rate, hours, breaks and any additions with the workplace or recruiter before deciding what amount to expect. Keep a note of the explanation you receive so you can compare it with a later correction.

  • The amount you enter for a paid-short shift must be a positive number below the expected figure. If you were paid the full amount or more, use Paid correctly instead.
  • Amounts above $99,999.99 are rejected when you save. Check the amount if you see that error.
  • The optional note is capped at 500 characters, enough to capture what was missing without becoming a case file.

Seeing every open gap across all employers

The point of one record is that you can see the whole picture at once. Your dashboard home carries a "Needs your attention" row, and as soon as any shift is flagged Paid short or Not paid yet, a tile appears there counting them and linking straight back to your shifts list. A long-standing unpaid shift from one agency sits in the same count as a short-paid one from your hospital bank, so you can review the recorded gaps together.

The attention count uses the marks saved against your account. It does not check whether a payment has since arrived or whether a payroll explanation resolves the difference. After reviewing a correction, return to the shift and update its pay-check. Keep any correspondence with your own records so you can explain why the mark changed.

Which shifts can be flagged

The shifts list shows pay-check controls for agency and PAYG work in Delivered or Paid status, with a calculated amount. For percentage-of-billings work, record the billings first so there is an amount to compare. Historical eligible shifts can be checked too. For self-invoiced work, review the invoice payment record. See earnings for how recorded receipts feed the reserve estimate.

Pay-flagging is available on Free, Plus and Pro. Free still has its monthly shift-creation allowance; checking pay on an eligible shift does not require an upgrade. For the distinction between income sources, see agency versus direct billing.

Frequently asked questions

Does marking a shift "Paid short" do anything automatically?
It saves your entry and contributes to the dashboard attention count. For agency work, the recorded receipt can also affect the earnings reserve estimate. It does not email your employer or open a dispute; contact whoever issued the payslip to resolve a difference.
Can Sessional read my payslips and flag shifts for me?
The pay-check workflow uses your manual entries. Compare the payslip line with the recorded shift, then choose a mark and enter the amount received for Paid short. It does not read a payslip to make that decision for you.
Where can I see the shifts I have flagged?
The Needs your attention area on your dashboard counts recorded shifts marked Paid short or Not paid yet and links to your shifts list. The count depends on your marks, so update them after checking a corrected payment.
Is pay-flagging only on the paid plans?
No. The pay-check action is available on Free, Plus and Pro for eligible shifts. Free still has a limit of five newly recorded shifts per calendar month.
My agency payslip arrives weeks after the shift. What should I do in the meantime?
Use Not paid yet while you are waiting. When the payslip arrives, use Reset, then choose Paid correctly or Paid short after checking the amount. Ask the workplace or agency which pay run includes that shift.
Does flagging a shift change its status or affect my tax and super figures?
The pay-check action does not change the shift lifecycle status. For agency work, Paid correctly or Paid short can count as received income in the earnings reserve, using the computed total or recorded amount received. A dated paid invoice takes precedence for the receipt period; otherwise the shift end date is used. PAYG income is excluded from that reserve. This is the app’s planning method, not a determination of your tax or super obligations.

Keep your shift pay-checks together

Record eligible agency and PAYG shift pay-checks in one place. Free includes five newly recorded shifts per calendar month.