Plans and billing for locums

• Free ($0): no card required, with up to five shifts and five self-invoiced invoices per calendar month. You can set up your profile and contact support on Free.
• Plus: removes those monthly creation caps and adds payment tracking with automatic invoice chasers, expense tracking, the tax planner, document storage, the compliance passport, booking confirmations, the AI assistant, an iCal calendar feed and subscription pausing. New monthly subscriptions are $19.99 before 1 January 2027 and $29.99 from that date. An early-access monthly subscription keeps its $19.99 price while it stays continuously subscribed. Annual Plus is $299.90.
• Pro ($39.99/month, or $399.90/year): everything in Plus, with Xero sync, REST API access, advanced reporting and priority support.

Prices are in AUD. Use the pricing page to compare plans and check the amount and billing interval at checkout before confirming.

Eligible customers can start a 14-day trial through checkout. A previous Australian subscription trial can make you ineligible for another one. Check whether checkout offers a trial and which date billing starts before you confirm.

During a trial you have access to the selected plan. Cancel before its end date to avoid the subscription charge. The Billing page shows the trial end date; an uncancelled Stripe subscription proceeds to billing when its trial ends.

You can run Plus or Pro monthly or annually:

• Monthly: sign up for Plus before 1 January 2027 to keep the $19.99/month rate while continuously subscribed. New Plus subscriptions from that date are $29.99/month. Pro is $39.99/month. Change or cancel whenever you like.
• Annual: $299.90/year on Plus or $399.90/year on Pro. Compare the yearly total with the monthly price available to you; annual Plus costs more than twelve early-access monthly payments.

For a Stripe subscription, the Billing page offers the available plan changes under Switch plan. Read the confirmation before applying a change: upgrades can charge immediately, while a downgrade is scheduled for the end of the paid period. A scheduled downgrade has a Keep my current plan button until the change is being processed.

An invited trial gives Plus access for the period set by the invitation. The Billing page shows its trial end date. An invited trial without complimentary access or a Stripe subscription moves to Free after expiry without starting a paid subscription.

Complimentary access can have an expiry date or no set expiry. It can also be changed by an administrator. See complimentary access before assuming that a trial date is the end of a complimentary grant.

Checkout can apply an eligible promotion automatically. When no automatic discount is applied, it allows you to enter a promotional code. Check the final price and the terms of the offer before confirming; a code may not apply to every plan or billing interval.

The Billing page can show an expiry warning for a recorded promotion with a fixed duration. Review the checkout summary and your subscription details as well. Contact support if a discount looks wrong, including the code and the plan you selected.

For an eligible Stripe Plus or Pro subscription, use Pause subscription on the Billing page. While paused:

• Collection of new subscription invoices is paused
• Pausing does not delete your saved records
• You drop to Free-tier features until you resume
• Use Resume subscription when you want to restart

If a renewal invoice was voided during the pause, resuming may start a fresh paid period and require payment before paid features return. If the page asks for a billing review, contact support.

For a Stripe subscription, use Manage subscription to open the billing portal. If cancellation is scheduled for the end of the current period:

• You keep your paid features until the end of the period you have already paid for
• After that, your account reverts to Free
• Cancelling the subscription does not delete your saved records
• You can upgrade again at any time to switch the paid features back on, at the price available when you resubscribe

Open Billing to see Current plan, Status, Trial, Billing interval and the Feature access grid. These show the account state and which features are enabled.

For a Stripe subscription, Manage subscription opens the Stripe billing portal. For a manually managed plan, the page directs you to support instead. After checkout, allow the plan details to update before checking feature access again.