01 | Help centre
Find the step-by-step answer.
Browse guides on every feature, from shifts and invoices to BAS readiness and document expiry.
View help centreWe reply within 24 hours
Talk to a real person. We are here to help.
Account help, a feature request, or a walkthrough of how Sessional fits your locum work. A human who understands AHPRA workflows will get back to you within 24 hours on business days.
Contact desk
Tell us how we can help.
We aim to respond within 24 hours on business days. A person reads every message, never a chatbot loop.
Before you send
Support, clearly routed.
02 | Response time
Within 24 hours.
We aim to respond within 24 hours on business days. Pro users get priority support.
03 | Company details
Sessional Australia
Australian GST/ABN registration pending
Email: [email protected]
What to expect
A reply from someone who gets locum work.
No ticket maze, no scripted replies. Pick the topic that fits and we will route it to the right person.
Account support
Stuck on shifts, invoices, expenses, or your profile? We will walk you through it and fix what we can on our side.
Feature requests
Tell us what would make your week easier. Locum-led suggestions shape what we build next.
Product walkthrough
Want a guided tour before you commit? We will show you how Sessional handles direct, agency, and PAYG work.
Before you write
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Reply within 24 hours on business days. No ticket maze, no scripted loop.